All missing SASSA grants have been paid

The South African Social Security Agency (SASSA) and Postbank have confirmed that all the outstanding social grant payments have been processed.

On September 5-6, a system related issue resulted in the agency not distributing the monthly grants affecting approximately 600 000 beneficiaries.

This translates to around 10% of the 5.3 million beneficiaries that are paid their social grants via Postbank’s SASSA Gold Cards monthly. 

Minister of Communications, Mondli Gungubele has assured citizens that the error has been cleared and payments are made.

“We would like to confirm to South Africa that the majority of these accounts have now been corrected and clients have been able to access their money,” he said. 

Postbank has completed more than 500 000 funds reversals to date and the affected beneficiaries have gotten their social grants payments.

However, the Minister said it is important to acknowledge that due to the manual processes involved, the process is time consuming and has taken a longer than desirable.

Clients who are still encountering challenges with accessing their grant money and require support have been encouraged to contact the Postbank call centre on 0800 53 54 55 or email to PBbalancingSaswitch@postbank.co.za.