Communities urged to not buy unsafe, unlabeled products
Consumer Rights at Risk After Deaths Linked to Contaminated Snacks in Soweto
The recent tragic deaths of six children in Naledi, Soweto, after allegedly consuming contaminated snacks purchased from a local spaza shop, have brought attention to the importance of consumer rights and food safety.
The Gauteng Office of Consumer Affairs (GOCA) expressed its sorrow and concern following the incident.
GOCA officials visited the shop in question on 8 October, but the premises were sealed off by police for further investigation.
“We urge the community to remain calm and allow the investigation to take its course,” GOCA said in a statement. Some local shops have since been closed by the community, but the exact cause of the deaths is still under investigation.
GOCA emphasized the risks posed by the sale of substandard and potentially harmful food products.
“Consumers have the right to safe, quality food. The Consumer Protection Act (CPA) ensures that suppliers are held accountable for selling unsafe or expired goods,” said Milly Viljoen, Director of Consumer Education, Awareness and Stakeholder Relations at GOCA.
The CPA mandates that products be properly labelled, with clear expiration dates and manufacturer details. Consumers are encouraged to report any food products they believe are unsafe.
“If there are no date markings or manufacturer details, report it immediately,” Viljoen urged.
GOCA’s ongoing “Qondis’ Ishishini Lakho—Fix Your Business” campaign aims to ensure businesses comply with consumer protection laws. Inspections and compliance notices are issued to businesses found violating these regulations.
As inspections continue, GOCA reminds consumers to report any suspected food safety violations to their local authorities and GOCA, reinforcing the critical role of consumer rights in preventing further tragedies.
