The Gauteng Department of Roads and Transport has urged families of deceased public transport operators to apply for the transfer of valid operating licences to ensure they remain compliant with the law.
The appeal, made by Gauteng MEC for Roads and Transport Kedibone Diale-Tlabela, applies to families of deceased minibus taxi and metered taxi operators whose operating licences remain registered in the names of the deceased.
According to the department, the call follows several unsuccessful attempts to contact licence holders and applicants to submit outstanding documentation or collect approved operating licences.
The department said transferring an operating licence is a legal requirement that helps protect the integrity of the public transport regulatory system while safeguarding the rights of operators, commuters and beneficiaries.
To assist affected families, the department has established a Public Transport Women’s Help Desk, which serves as a central point for support, advocacy, information and dispute resolution.
Based in central Johannesburg, the Help Desk provides step-by-step guidance throughout the licence transfer application process. It also offers legal and regulatory compliance support, access to training opportunities, business development resources, and assistance for those reporting abuse within the sector.
In addition, the facility helps resolve challenges relating to operating licence transfers, renewals, amendments and rectifications.
Families requiring assistance can visit the Public Transport Women’s Help Desk at the corner of Village Main Road and Loveday Street in Wemmer, opposite the Johannesburg Metropolitan Police Department (JMPD) offices in central Johannesburg.
The department encouraged affected beneficiaries to come forward as soon as possible to regularise operating licences and ensure continued compliance with public transport regulations.
For more information, the Public Transport Women’s Help Desk can be contacted during office hours on 011 355 7484.
